Refund policy

Return & Exchange Policy

Thank you so much for supporting our small handmade business — it truly means the world 🤍

Because each item is carefully handmade, we want to make sure you love your purchase!

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery.

To be eligible:

  • Items must be unused and in original condition
  • Must be returned in original packaging (if possible)
  • Proof of purchase is required

Non-Returnable Items

Due to the nature of handmade products, the following items cannot be returned:

  • Final sale or clearance items

Return Shipping

  • Customers are responsible for return shipping costs
  • Original shipping fees are non-refundable
  • We recommend using a trackable shipping service, as we are not responsible for lost returns

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, please contact us within 3 days of delivery with photos so we can make it right!

Refunds

Once your return is received and inspected:

  • Refunds will be issued to your original payment method
  • Please allow 3 -5 business days for processing

Need Help?

If you have any questions or concerns, feel free to reach out anytime — we’re happy to help!