Refund policy
Return & Exchange Policy
Thank you so much for supporting our small handmade business — it truly means the world 🤍
Because each item is carefully handmade, we want to make sure you love your purchase!
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery.
To be eligible:
- Items must be unused and in original condition
- Must be returned in original packaging (if possible)
- Proof of purchase is required
Non-Returnable Items
Due to the nature of handmade products, the following items cannot be returned:
- Final sale or clearance items
Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a trackable shipping service, as we are not responsible for lost returns
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us within 3 days of delivery with photos so we can make it right!
Refunds
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Please allow 3 -5 business days for processing
Need Help?
If you have any questions or concerns, feel free to reach out anytime — we’re happy to help!